In car washes, car services are usually provided in such a way that customers go to the designated cash register or counter to specify the required services and pay, and then hand over the received receipt along with their car to one of the car wash officials. The order registration process, car wash and customers are facing problems such as counter crowding and fatigue and burnout of the counter manager, standing in line or delaying when the cash register is busy.
It is also possible that the car wash attendants may not understand the customer’s conversations about the services they need because of the crowd and noise, and ultimately they may not be able to meet the customer’s needs with sufficient accuracy and quality, which itself brings other problems. In order to facilitate and speed up the process of receiving car services in car washes, there is a solution of using “order-taking kiosks”, which leads to the mechanization of the car wash. This mechanized solution will simultaneously benefit the customer and the service collection.
A modern and optimal solution for car washes
In a car wash that is equipped with an “order-taking kiosk”, customers can view all the services provided in the collection along with the payable fee and then select the desired service from among them. For non-cash payment, they can use the card reader connected to the kiosk. For cash payment, hand over the invoice issued by the ordering kiosk to the cashier.
The advantage of the ordering kiosk
The service can be displayed in the digital menu with clear and high-quality images along with full descriptions
More and better customer awareness of car wash services and choosing more items, which results in more customer satisfaction and more profitability for the collection.
Accelerating and simplifying the order registration and payment process without delay
Mechanization and modernization of the collection, which increases the number of customers and makes them more satisfied
Equipment needed for mechanizing car washes:
Mechanized cash register: depending on the number of gates, one or two devices are needed to install specialized software.
Specialized software: according to the number of gates, software is needed to register, calculate and keep sales invoices (installing a central version is necessary to cover the systems inside the gates.
Order-taking kiosk: One, two or more order-taking kiosks are needed for order registration and payment, depending on the number of inputs and outputs of the collection.
Cash drawer: You need a cash drawer to keep your paid cash in complete safety.
Bank card reader: For non-cash payments, it is necessary to have a bank card reader next to each of the order-taking kiosks and mechanized cash registers.