Stand out with order-taking kiosks
If you have run your business well and have set up a collection with attractive decor, quality food and drinks, and professional staff, or you are at the beginning of the path and you have found your customers; What sets you apart from the rest is the value you place on your customers’ time, and that means using “order-taking kiosks”!
Order taking kiosk
So, with a subtle intelligence, you can attract the attention of a larger share of market customers. When you provide conditions for your customers that they can easily choose the menu with quality images and a complete explanation of the ingredients independently of the restaurant waiters and cashiers. They can see each item, choose and pay on the spot, with the least delay, they have registered their order and paid for it, and they are only waiting for the delivery of their order. Using “order-taking kiosks” is your subtle intelligence.
You have added an advantage to your restaurant by using ordering kiosks in addition to the “mechanized cash register” and the cooperation of cashiers for other customers in person and on the phone. This is especially ideal for customers who come to your cafe or restaurant with limited time to eat or drink, and this distinction makes them more loyal to you.
The advantage of the ordering kiosk
Another advantage of having “ordering kiosks” is the multifold appeal of the menu, which, with high-quality images of food and drinks, complete and sufficient information about each item, attracts the customer’s attention and chooses more items, and after placing an order, they can easily use the device. The mobile POS placed next to the kiosk pays its invoice and the order is automatically sent to the receipt printers in different sections of your cafe or restaurant for preparation through the restaurant software installed on the mechanized cash register. When the order is ready, the customer will be notified through the customer’s pager or a message in the form of an SMS, and he will go to the order delivery desk to receive his order. The result of this attractive solution with easy and fast use is high work order, energetic personnel, many and loyal customers, and finally multiple financial profits.
Equipment required to use order kiosks
Mechanized cash register: (You need one or two machines according to the size and crowd of the “Mechanized cash register” shop to install the specialized software of the restaurant or ice cream juice and then start a professional and fast cash register.)
Specialized restaurant software: (For order registration, sales and accounting operations of your store, you need a central version to install on the store cash register and a kiosk version for each ordering kiosk.)
Receipt printer: To deliver sales invoices to customers, you need a receipt printer next to every mechanized cash register.
Cash drawer: You need a cash drawer next to your store cash register to keep your paid cash in a secure manner.
Network kitchen printer: In order for the cook or the person in charge of the cold or hot bar to be informed of the customer’s order as soon as the order is placed, it is necessary to have a network printer in different parts of your cafe or restaurant.
Order-taking kiosk: based on the size and busyness of your shop, you need one or two “order-taking kiosk” devices to register orders, issue receipts and pay by the customer himself.
Access point: (if connected wirelessly) To connect ordering kiosks to the cash register and central software, and according to the distance of the kiosks from the cash register, you need one or more “Access Point” devices for wireless connection.
Bank card reader: Your equipped store needs mechanized cash registers and order-taking kiosks for each store cash register and a mobile POS device next to each kiosk so that payment operations can be done quickly.
Customer pager: A special customer pager should be provided for each customer after placing an order at the register by the cashier or through the order-taking kiosks by the customer himself. The required number is determined by the average number of customers who visit your cafe or restaurant during the day.
SMS panel: SMS panel is one of the best proposed solutions to notify the customer to receive the order.