10 modern “work tools” for customer satisfaction in “hair salon and beauty salon”
Attracting hairdressing and beauty salon customers has created a big challenge for beauty salon managers due to the high competition of salons and hairdressing salons.
One of the most important skills that a beauty salon manager must master is the skill of attracting and making salon and hair salon customers loyal. Remember, until you can attract new customers and also make your existing customers loyal, no matter how professional you are in the hairdressing business and how much money you spend on your work, you will not only not become famous, but you will definitely fail. Successful salons are those that have pioneered branding, customer retention methods, and service type. well how?
What hidden need do I have?
A beauty salon is always faced with a large number of clients, each of whom needs a specific type of service, and in order to be able to manage all the available programs well, they need special software, so as not to cause unreasonable crowding, stress and disorder. Don’t get caught up in work routine and impatience. At the same time, they increase productivity in services. If you are careful, some of your competitors have solved this problem easily. Now, if you decide to solve the problem and give your business a boost, “Biamax” will give you an executive offer.
What is your help process?:
During the busy time, many customers refer to the cash desk to determine the type of service. Using a touch screen, the cashier registers the order in the specialized software and with the help of the receipt printer, delivers the invoice to the customer in the form of an 8 cm wide receipt so that the customer can pay the invoice through a card reader or cash. After placing the order, the information from the main software is automatically sent to the printer to issue the receipt of each part so that the preparation can be executed in the fastest time and with a detailed schedule and delivered to the customer.
Why should I pay?There are many reasons to improve, but your need for this could be:
Reduce waiting time
Reducing human error and related losses
Improving the speed of work
Creating more trust for customers with accurate and beautiful invoicing
Accurate control of sales
Increase work productivity
Obtaining accurate sales profit and loss output
Why should I have a cash register and its equipment?
The mechanized cash register is a professional device and different from similar products or home and office computers/ it is anti-theft and falls from the table/ it works 7 days a week and 24 hours a day without stopping for 7 years/ it has a beautiful and strong metal body/ It rarely breaks down / its operation is simple and does not require computer knowledge / it is cheaper than similar tools and economical / resistant to dust and harsh working environment / it has after-sales service on site / it does not need periodical service / warranty 3 years and 5 years of immediate after-sales service (all over Iran) / the ability to install many accessories and upgrades / all kinds of store software can be installed
Recommended package and equipment: 4 essential devices to complete the chain of customer satisfaction
The equipment required in beauty salons are diverse, but what leads to the satisfaction of your customers and provides optimal use of your facilities is having good work tools and technological solutions. In the following, we have listed the equipment and its use for your class. You can contact us for advice:
- Mechanized cash register: a long-life industrial device with the capability of your specialized software, which is determined according to the number of people you need depending on how crowded the store is.
- Receipt issuing printer: printing of invoices and one machine for each mechanized cash register
- Cash drawer: It is a compartment for storing cash that is installed next to each cash register
- Bank card reader: provides easy bill payment with bank cards
Be a professional manager
payment kiosks in barber shops and beauty salons; Easy and modern style
The payment kiosk is a suitable option for busy beauty salons that are crowded in the cash register and cash payment area, and this equipment will increase accuracy and security in the cash register.
- Reception kiosk:
Depending on the crowd, one or two kiosks are needed for queuing, settling and issuing receipts.
- Bank card reader:
Next to each queue kiosk, a bank card reader is required.
- His specialized software:
In order to perform all queuing operations, including viewing information, scheduling, entering customer information, payment, etc., one copy of the specialized HIS software is needed for each kiosk.
A recommendation for visual appeal
When in the beauty salon, you create your own exclusive and promotional media
Digital posters provide attractive visual content to attract customers.
Biomax digital posters are not just a display, but a smart solution for advertising or information at the main point of presence of your audience. Biomax content management software allows you to install digital posters in different places and manage them remotely without geographical restrictions. The main feature of this solution is the ability to update the content of the screens in real time and play video content in different formats. In addition, by removing paper posters, you help to preserve the environment.