The evolution of technology in today’s businesses and our smallest activities has had an impact, and maybe it has happened to you that you have seen that some of your colleagues in the field of food and beverage stores have better sales than you. Have you thought about the technical reason for this? Do you have a solution to increase your profitability that you can improve your services and sales with low investment? In this article, we will give you a new solution.
9 Modern “Work Tools” For Customer Satisfaction In “Fast Food, Juice And Ice Cream”
What hidden needs do food and beverage stores have?
In most fast food and fruit juice and ice cream stores, customers have a waiting line that makes them dissatisfied. On the other hand, this unreasonable crowding causes stress and disorder in your work routine and that of your colleagues. It may seem like a small problem and you may think that the problem will be solved with your presence! But if you are careful, your other competitors have solved this problem easily. Now, if you decide to solve the problem and give your business a boost, “Biamax” will give you an executive proposal with a full hand.
What is the trend in helping food and beverage stores?
During the busy time, the customer goes to the cashier to announce the order and announces his orders to the cashier according to the paper, digital or menus installed in the place. The cashier registers orders in the restaurant’s specialized software using the touch screen of the mechanized cash register, and with the help of the receipt printer, delivers the invoice to the customer in the form of an 8 cm wide receipt so that the customer can pay the invoice through a card reader or cash.
After placing the order, the information from the main software is automatically sent to the printer to issue receipts for each part (printing of drinks for the buffet, food for the central kitchen, etc.) until preparation in the fastest time and with an orderly and detailed execution and delivery schedule. become a customer After preparing the orders, the customer is notified through the call board, voice call, customer pager or SMS to go to the counter to receive the order.
Why should I pay? And why should I be equipped?There are many reasons to improve, but your need for this could be:
Reducing customer waiting time
Reducing human error and related losses
Improving the speed of work
Creating more trust for customers with accurate and beautiful invoicing
Inventory control, accurate control of sales
Increase work productivity
Obtaining accurate sales profit and loss output
Why should I have a cash register and its equipment?
The mechanized cash register is a professional device and different from similar products or home and office computers/ it is anti-theft and falls from the table/ it works 7 days a week and 24 hours a day without stopping for 7 years/ it has a beautiful and strong metal body/ It rarely breaks down / its operation is simple and does not require computer knowledge / it is cheaper than similar tools and economical / resistant to dust and harsh working environment / it has on-site after-sales service / it does not require periodic service / 3-year warranty and It has 5 years of immediate after-sales service (all over Iran) / it has the ability to install many accessories and upgrades / all kinds of store software can be installed
9+1 A device that helps you make a profit
There are many equipments required in the food and beverage sector, but what leads to the satisfaction of your customers and provides optimal use of your facilities is having good work tools and technological solutions. In the following, we have listed the equipment and its use for your class. You can contact us for advice:
- Mechanized cash register: a long-life industrial device with the capability of your specialized software, which is determined according to the number of people you need depending on how crowded the store is.
- Specialized software: according to the type of activity, it manages your registration, preparation and financial events, and you can have a custom tablet version for each tablet.
- Receipt issuing printer: printing of invoices and one machine for each mechanized cash register
- Kitchen printer connected to the network: print the customer’s order to inform the cook or the relevant official to prepare the order, which can be defined based on the number of places to prepare food, drinks, etc.
- Cash drawer: It is a compartment for storing cash that is installed next to each cash register
- Bank card reader: provides easy bill payment with bank cards
- Tablet order taker: order registration of customers through the ordering software installed on the tablet for the waiters in the hall who are responsible for ordering.
- Access point (modem): in case of wireless connection, it is used to create a wireless network and to the extent of the restaurant to cover as many ordering points as possible.
- Pager Waiter: Calling the waiter to take an order or deliver the bill or other items requested by the customer, which can be defined based on the number of tables and an alarm clock for each order taking waiter.
- (SMS Panel): To notify the customer by sending an SMS to receive the order
Payment kiosks in fast food, juice and ice cream, easy and modern style
It must have happened to you that you went to fast food and the time you spent paying at the cash register was much more than the time spent preparing your order. It means that many customers are waiting in the checkout line.
To solve this problem, the first thing that seems to be done is to increase the checkout station. That means more cost for equipment and more cost for additional cashier.
But there is another proposal, which has no cost for your fast food or juice shop and can even reduce your costs by eliminating extra cash registers in your store.
- Automated cash register
- specialized software
- money drawer
- Access point
- Bank card reader
- Ticketing Kiosk: To register a ticket order and prepare a receipt, the number of which can be one or two devices (depending on the number of entrances or crowding).
A recommendation for visual appeal
When in fast food, juice and ice cream shop, you create your own exclusive and advertising media
Digital posters provide attractive visual content to attract customers. Biomax digital posters are not just a display, but a smart solution for advertising or information at the main point of presence of your audience. Biomax content management software allows you to install digital posters in different places and manage them remotely without geographical restrictions. The main feature of this solution is the ability to update the content of the screens in real time and play video content in different formats. In addition, by removing paper posters, you help to preserve the environment.
Types of Biomax products:
24 products in the category: cash registers, receipt printers, labelers, payment kiosks and order takers, digital posters
Distinction of Biomax:
Full portfolio of products, with better quality compared to competitors
Software support by providing a dedicated solution
Metal and resistant body of Biomax products
24/7 after sales service
after sales service:
“Terna Service” is one of the most reliable guarantees of devices in the retail industry, which has served various brands so far. The motto of Terna’s experts is: “Ask our customers about our quality.”