The high competition between restaurants in Iran to attract regular customers is an issue that has always existed. But in recent years, with the improvement of the quality of service in large restaurants and cafes, it is the attention to detail that makes your customers satisfied. In this area, ordering is usually done by waiters who sometimes face problems. This factor causes dissatisfaction of your customers and makes investment and profitability of your restaurant difficult; Issues such as “not registering the order correctly” by the waiter, late preparation of orders or even forgetting and delaying the notification of the order to the kitchen, etc. are technical issues that can be solved with simple solutions and can prevent your big losses in the long run. . If you are equipped with the technologies available in this field. In this article, we have good recommendations for you.

10 Practical Solutions For Ordering With Quality

What is your restaurant’s secret need?

In restaurants where ordering is done by waiters, other traditional methods are almost forgotten, but there are still restaurants whose part of the process is old and because of this, they annoy their customers. However, it is possible to have a new method and make the restaurant rhythm faster and the employees more regular. We propose a process that is your hidden need. Since the customer enters and chooses a table (with the waiter’s guidance), his only action is to see the food menu and choose, which is announced to the waiter by pressing the “table pager” button. From here on, it is your work that is of particular importance. Exactly at this point, the technology and business solution of “Biamax” helps you and provides a need that stabilizes your customer orientation and the life of your business.

Your waiter registers an order at each table with a tablet (equipped with WiFi-connected ordering software) and connects to the restaurant’s central software that is installed on the cash register. After registering the order of each table, the order information is sent from the main software of the mechanized cash register (automatically) to the receipt printer of each part of the kitchen to start the preparation process without interruption and instantly. For example, a printout of drinks and salad for the buffet, food for the central kitchen, and the final version of the settlement are recorded in the cash register. As soon as the orders are ready, they are taken to the tables, and after the meal is finished, the waiter, in order to settle the account, through the restaurant’s specialized software installed on the cash register, rather than printing the invoice in the form of an 8 cm wide receipt by The printer prints the receipt, then delivers the receipt to the customer to settle the bill, and the customer pays the bill through the waiter’s mobile card reader or cash or going to the cash register.

In case of settlement of the bill through the waiter, the waiter will hand over the cash or the payment receipt of the card reader to the cashier and in this way the customer’s bill will be settled in full.

Why should I pay? And why should I be equipped?

There are many reasons to improve, but your need for this could be:
Better bookkeeping
Obtaining accurate sales profit and loss output
Reducing customer waiting time
Reducing human error and related losses
Improving the speed of work
Creating more customer satisfaction with the speed of order delivery
Accurate and beautiful factoring
Inventory control, accurate control of sales
Increase work productivity

Why should I have a cash register?

The mechanized cash register is a professional device and different from similar products or home and office computers/ it is anti-theft and falls from the table/ it works 7 days a week and 24 hours a day without stopping for 7 years/ it has a beautiful and strong metal body/ It rarely breaks down / its operation is simple and does not require computer knowledge / it is cheaper than similar tools and economical / resistant to dust and harsh working environment / it has after-sales service on site / it does not need periodical service / warranty 3 years and 5 years of immediate after-sales service (all over Iran) / it has the ability to install many accessories and upgrades / all kinds of store software can be installed

Recommended package 9+1:

Restaurant in a professional and customer-oriented style

If you are looking to have a perfect restaurant and coffee shop, you can use other necessary equipment:

1. Mechanized cash register: a long-life industrial device with the capability of your specialized software, which is determined according to the number of people you need depending on how crowded the store is.
2. Specialized software: according to the type of activity, it manages your registration, preparation and financial events, and you can have a custom tablet version for each tablet.
3. Receipt issuing printer: printing of invoices and one machine for each mechanized cash register
4. Kitchen printer connected to the network: print the customer’s order to inform the cook or the relevant official to prepare the order, which can be defined based on the number of places to prepare food, drinks, etc.
5. Cash drawer: It is a compartment for storing cash that is installed next to each cash register
6. Bank card reader: provides easy bill payment with bank cards
7. Tablet order taker: order registration of customers through the ordering software installed on the tablet for the waiters in the hall who are responsible for ordering.
8. Access point (modem): in case of wireless connection, it is used to create a wireless network and to the extent of the restaurant to cover as many ordering points as possible.
9. PDA: It is used to count the goods in the shelves and warehouse (warehousing operations).
10. Pager Waiter: Calling the waiter to take an order or deliver the bill or other items requested by the customer, which can be defined based on the number of tables and an alarm clock for each order taking waiter.

Learn about us

Terna group of companies consisting of 5 long-standing companies in the field of Iranian business development was established in 1390. The slogan “The solution is smart” in this group considered the presentation of the “solution” to different trades to trades at 3 large, medium and small levels, and now it serves 21 different work areas. “Terna System” has provided products to 17,000 customers so far and is among the first companies in the field of retail technology. “Baya Max” is the brand of the group’s products and “Terna Service” is the provider of its after-sales service. “Tsign” and “Ternapay” companies are also among the other active companies of the group in the field of advertising and payment.

Types of Biomax products:

24 products in the category: cash registers, receipt printers, labelers, payment kiosks and order takers, digital posters

Distinction of Biomax:

• Full portfolio of products, with better quality compared to competitors
• Metal and resistant body of Biomax products
• We are always with our customers
• Leading Battechnology, we are looking for the profitability of your business

after sales service:

“Terna Service” is one of the most reliable guarantees of devices in the retail industry, which has served various brands so far. The motto of Terna’s experts is: “Ask our customers about our quality.”

Contact us to develop your business